● GET IN TOUCH

Talk to a real parts specialist. specialist.

Call, WhatsApp or email our UK team with your part number, VIN or photo β€” we'll confirm stock, fitment and price, usually within the hour during business hours.

Replies within 1 hour

Business hours, every weekday β€” quotes back fast, never overnight delays.

Replies within 1 hour

Business hours, every weekday β€” quotes back fast, never overnight delays.

Replies within 1 hour

Business hours, every weekday β€” quotes back fast, never overnight delays.

Replies within 1 hour

Business hours, every weekday β€” quotes back fast, never overnight delays.

● DIRECT CHANNELS

Reach the parts desk

PHONE
07749 770217 Mon–Fri Β· 8:30am – 6:00pm
EMAIL
hello@proimport.co.uk Quotes, fitment questions, returns
ADDRESS
Pro Import Ltd Knightlands Farm, Berwick Lane, Stanford Rivers, Essex, CM5 9PX, United Kingdom
● OPENING HOURS

When we're around

MONDAY
8:30 – 18:00
MONDAY
8:30 – 18:00
MONDAY
8:30 – 18:00

Bank holidays β€” closed. Email enquiries are read the next working day.

● SEND A MESSAGE

Tell us what you need β€” we'll quote within the hour.

Part numbers, VIN, model year, photos β€” anything that helps us confirm fitment.

● TYPICAL REPLY Β· UNDER 60 MIN Β· BUSINESS HOURS
● VISIT THE WAREHOUSE

Collection by appointment.

Trade customers and walk-ins welcome β€” please call ahead so we can have your parts picked and ready at the counter when you arrive.
● BEFORE YOU MESSAGE

Common questions

During business hours (Mon–Fri 8:30am–6:00pm), most enquiries are quoted within 60 minutes. WhatsApp is usually fastest β€” send a photo and the bike model, we'll come back to you.

Yes β€” for workshops, resellers, fleet operators and service centres. Select "Wholesale / trade" in the form above with your company details, or emailtrade@proimport.co.ukdirectly. Account terms available subject to credit check.

No problem. Send us the bike brand, model, year and a clear photo of the part β€” our team identifies hundreds of parts a week from photos alone. VIN is helpful but not required.

Our standard catalogue is UK mainland only, but we ship to Northern Ireland, the Channel Islands and Ireland on request β€” please contact us with your address for a shipping quote before placing the order.

Unopened parts can be returned within 14 days for a full refund. Fitment errors covered when we've confirmed the part for your bike. Electrical parts are non-returnable once fitted. Emailhello@proimport.co.ukwith your order number to start a return.